Ace Cleaning Equipment

Cleaning Equipment For The Professional

Terms & conditions

 

TERMS and CONDITIONS

PRICES.

ALL PRICES ON THIS WEBSITE ARE IN £/GBP (POUND STERLING), AND ARE EXCLUSIVE OF POSTAGE AND PACKAGING COSTS AND, WHERE APPLICABLE, VAT.

PRICES LISTED ARE CORRECT AT TIME OF PUBLICATION.  YOU WILL BE INFORMED OF ANY CHANGES BEFORE YOUR ORDER IS PROCESSED.

IN THE POSSIBLE INSTANCE OF A PRICE BEING INCORRECT ON THIS WEBSITE, YOU WILL BE CONTACTED BEFORE YOUR ORDER IS PROCESSED, AND NOTIFIED OF THE CORRECT PRICE.  YOU WILL THEN BE ABLE TO CANCEL, OR PROCEED WITH, THE ORDER.

POSTAGE & PACKAGING CHARGES.
THE DELIVERY COSTS ARE CALCULATED AT THE POINT OF ORDER. ANY DELIVERY COSTS STATED ON THE WEB SITE ARE FOR UK MAINLAND ONLY (EXCLUDING HIGHLANDS AND ISLANDS)
 

VAT.

VAT (VALUE-ADDED TAX) IS CHARGEABLE ON ALL ORDERS BEING DELIVERED TO EUROPEAN UNION MEMBER STATES.  THE CURRENT RATE FOR VAT IS 17.5%.

THE FOLLOWING COUNTRIES ARE EUROPEAN UNION MEMBER STATES:

AUSTRIA (AT), BELGIUM (BE), BULGARIA (BG), CYPRUS (CY), THE CZECH REPUBLIC (CZ), GERMANY (DE), DENMARK (DK), ESTONIA (EE), GREECE (EL), SPAIN (ES), FINLAND (FI), FRANCE (FR), THE UNITED KINGDOM (ENGLAND, NORTHERN IRELAND, SCOTLAND, WALES) (GB), HUNGARY (HU), THE REPUBLIC OF IRELAND (IE), ITALY (IT), LITHUANIA (LT), LUXEMBOURG (LU), LATVIA (LV), MALTA, (MT), THE NETHERLANDS (NL), POLAND (PL), PORTUGAL (PT), ROMANIA (RO) SLOVENIA (SI), SLOVAKIA (SK) , SWEDEN (SE).

ORDERS BEING DELIVERED TO COUNTRIES OUTSIDE OF THE EUROPEAN UNION (EU) ARE FREE OF VAT.

DELIVERY.

WE ENDEAVOUR TO DISPATCH ALL ORDERS WITHIN 24 HOURS OF RECEIVING PAYMENT, DEPENDENT ON STOCK AVAILABILITY. YOU WILL BE INFORMED OF ANY DELAYS.

PLEASE NOTE THAT SOME ORDERS MAY NEED TO BE SIGNED FOR ON DELIVERY.

FOR MULTIPLE ITEM ORDERS WE WILL, WHENEVER POSSIBLE, SEND THE ORDERS COMPLETE AND IN ONE CONSIGNMENT - UNLESS REQUESTED TO DO OTHERWISE.
DO NOT ACCEPT ANY ORDER THAT ARRIVES TO YOU DAMAGED, UNPACK AND CHECK ITEM(S) BEFORE ACCEPTING AND SIGNING FOR. 

RETURNS.

RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR ARRANGEMENT - EMAIL: [email protected] AND ADVISE OF THE ITEM(S) YOU WISH TO RETURN.

YOU MUST NOTIFY US OF YOUR INTENTION TO RETURN GOODS WITHIN SEVEN (7) DAYS OF RECEIPT.
DAMAGED GOODS WILL NOT BE ACCEPTED.
ANY SPECIAL ORDERS ARE NON-RETURNABLE, AND YOU WILL BE NOTIFIED OF THIS AT THE POINT OF ORDER.
ANY GOODS RETURNED MUST BE IN A SALABLE CONDITION AT YOUR EXPENCEAND WE WOULD RECOMMEND FOR YOU OWN PROTECTION YOU USE A RECORDED DELIVERY SERVICE.
DELIVERY COSTS ARE NOT REFUNDABLE, UNLESS THE ORDER IS CANCELLED BEFORE DISPATCH.
YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

LIABILTY.

SAVE FOR LIABILITY - WHICH WOULD BE UNLAWFUL TO EXCLUDE - OUR OBLIGATION TO REFUND THE PURCHASE PRICE, OR REPLACE THE ITEM(S), SHALL CONSTITUTE THE FULL EXTENT OF OUR LIABILITY IN RESPECT OF ANY LOSS OR DAMAGE SUSTAINED BY THE CUSTOMER, WHETHER CAUSED BY; BREACH OF CONTRACT, NEGLIGENCE, OR BY MISREPRESENTATION, AND WE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, ECONOMIC, DIRECT, OR INDIRECT LOSS SUFFERED BY THE CUSTOMER.

WE SHALL ALWAYS ENDEAVOUR TO FULFILL OUR CUSTOMER REQUIREMENTS, WITHIN REASON.

WE RESERVE THE RIGHT TO SUBSTITUTE ITEMS OF EQUAL, OR GREATER, VALUE WHERE NECESSARY.

PRODUCT DESCRIPTIONS.

PRODUCT DESCRIPTIONS ARE BASED UPON INFORMATION GIVEN TO US BY OUR SUPPLIERS.  FROM TIME TO TIME, PRODUCT SPECIFICATIONS CAN CHANGE.  WE WILL ENDEAVOUR TO KEEP ALL INFORMATION ACCURATE AND UP-TO-DATE.

IMAGE COLOURS.

THE ACTUAL COLOUR(S) OF THE PRODUCT(S) YOU RECEIVE MAY DIFFER SLIGHTLY TO COLOUR(S) OF THE PRODUCT(S) FEATURED ON THIS WEBSITE, DUE TO THE COLOUR ACCURACY PROVIDED BY THE VISUAL DISPAY UNIT YOU ARE USING.

DATA PROTECTION ACT.

ALL THE INFORMATION WE RETAIN ABOUT YOU IS HANDLED IN ACCORDANCE WITH THE DATA PROTECTION ACT.

DATA PROTECTION POLICY.

WE ARE COMITTED TO PROTECTING YOUR PRIVACY AND SECURITY.

WE WILL ONLY USE THE INFORMATION WE RETAIN ABOUT YOU, WITH YOUR CONSENT, TO NOTIFY YOU ABOUT OUR SERVICES.
WE WILL NEVER WILFULLY DISCLOSE THE INFORMATION WE RETAIN ABOUT YOU TO ANY THIRD PARTIES, UNLESS WE ARE UNDER A LEGAL OBLIGATION TO DO SO.